Integrations

Integrations overview

Start with a native CRM connection. If your CRM isn't supported yet, use webhooks.

Native CRM integrations

A native integration is managed end to end by Vikk. You authorize the CRM once, pick a default matter or pipeline, and leads appear as contacts in your CRM within seconds — no code required.

  • Field mapping maintained by Vikk
  • Automatic retries and delivery logs
  • Duplicate detection against existing CRM contacts

Webhooks (alternative)

Webhooks give you the raw lead event as an HTTP POST. Use them to integrate an unsupported CRM, enrich leads before routing, or fan out to multiple internal systems.

Which should I use?

  • Native — your CRM is on the supported list and you want the fastest, lowest-maintenance setup.
  • Webhook — you need custom routing, transformation, or a CRM Vikk doesn't support natively yet.